We answer your most frequently asked questions
What payment methods are accepted by ESF Serre Chevalier Villeneuve?
Our online booking system accepts all major credit cards. For payments by bank transfer, cheque, or holiday vouchers (Chèques Vacances, sports coupons), please contact us by email.
Is the ski lift pass included in the "Lessons + Pass" package valid outside lessons and across the whole valley?
Yes, it’s a standard 6-day pass, valid all day for six consecutive days, and can be used throughout the entire Serre Chevalier valley.
Your website says the courses are full. What can I do?
It’s possible that our system has blocked online sales and you cannot book your course via the website. For certainty, please contacter ESF by email or phone, and we will provide you with a definitive answer.
The child’s age does not match the chosen course.
We calculate the number of months between the child’s date of birth and the start date of the course to ensure it is appropriate for their age. The age considered is that of the child on the first day of the course, not on the day of your booking. This is why the message may seem confusing, but there is no error. Feel free to choose another course that matches your child’s age at the start of the ski holidays.
What should I do if no courses are available?
Try selecting Saturday as the start date of your stay to check for other options. Contact us if you encounter any issues with level, age, or timing.